Guides
How Closr works, feature by feature. Each guide is short, with a screenshot and the fewest steps possible — designed to be skimmed in the middle of your day.

Getting started with Closr
Closr is one chat. You talk, the work happens. New sidebar buckets, Cmd+K, eSign, and Showings, all wired in.

Connecting Gmail
The exact click-through for Google's "unverified app" warning, plus what the four scopes do and why.

Connecting Microsoft 365 or Outlook
Microsoft OAuth for Outlook / Office 365 / Microsoft 365. Walk-through of the "unverified app" warning, the admin-consent-required edge case, and what Closr does with the scopes.

Connecting an IMAP inbox (Rogers, Yahoo, custom domains)
For agents whose email isn't on Google Workspace or Microsoft 365. App-password setup, common provider settings, and the one pitfall that breaks 90% of first attempts.

Connecting Quo (formerly OpenPhone)
Bring your Quo dialer's calls — recordings, transcripts, AI summaries — into the Closr contact timeline. API-key connect, no Zapier needed. Plus the honest v1 cutouts.

Connecting other dialers (Mojo, RedX, BatchDialer, etc.) via Zapier
Generic dialer endpoint for any dialer that has a Zapier trigger. Mojo, RedX, BatchDialer, Vulcan7, Espresso, PhoneBurner — all bridge in ~10 minutes of Zap setup.

Setting up your Closr business line
A dedicated Twilio number for outbound SMS, inbound SMS, and calls. Two provisioning paths and a US-specific A2P 10DLC note.

Connecting your Google Calendar
Calendar sync piggybacks on the Gmail OAuth grant. One connection, two-way sync, conflict detection in chat.

Inviting teammates during alpha
Alpha has two gates: an AlphaInvite token (Closr's) and the GCP test users list (Google's). Both have to clear.

Sending and receiving email
Outbound through your Gmail, inbound threads itself onto the right contact. Bulk senders filtered, bounces flagged.

Texting and calling through Closr
Send and receive SMS, place and answer calls, all from your dedicated Twilio business line. 10DLC for US-bound traffic.

Talking to Cody or Cloe by voice
Hit the waveform icon in chat to start a hands-free voice session. Same tools, no typing. Built for the car.

The unified Inbox
Every inbound email, SMS, and call in one list. Triage queue with claim, mark-read, and team-scoped filters.

Notifications, push, and the notification center
Turn on Web Push so you find out when a hot lead replies. The notification bell at the bottom of the sidebar keeps the full history.

Brief, your daily catch-all
A top card with live pipeline numbers, a Today list of up to 5 priority items, and one-tap draft buttons. Opens above chat.

Cmd+K: the command palette
One keystroke to jump to any contact, deal, or page. Context verbs change based on where you're standing.

Pipeline kanban + conversation threads
Two views on the same work: a kanban for stage at a glance, and chat threads per deal for the actual work.

Logging deals from PDFs
Drop an APS, listing agreement, or amendment. Closr reads every field and logs it into your pipeline.

eSign: draft, place fields, send, sign, complete
Send any PDF for signature without leaving Closr. Auto-place fills signatures, dates, and initials in one click.

Showings: BrokerBay parsing, calendar, page
BrokerBay confirmation lands in Gmail. Closr parses it onto the Showings page, your calendar, and a push notification.

Running a CMA
Chat-driven. Say the address, drop a sold-listings PDF, get a Conservative / Target / Aggressive range with tiered comps.

Training Closr on your voice
Feed Closr 3 to 5 writing samples in Settings → Knowledge Base. Drafts start sounding like you, not a CRM.

Bringing your book into Closr
Go to Contacts, then Migrate / Import. Three sections: Follow Up Boss (open by default), Import Any CSV, and Paste a List.

Importing from Follow Up Boss
Two paths under 'Migrate from Follow Up Boss': API key (pulls contacts and notes) or CSV export.

Importing from Lofty (FKA Chime)
Lofty imports through a CSV export. No API connector yet, so plan to export a file.

Importing from kvCORE and BoldTrail
Same platform, same export. Closr auto-detects the kvCORE layout. CSV only, no API.

Importing from Brivity
Brivity splits each contact across many columns. Closr stitches email, phone, notes, and addresses back together.

Importing from Agent Locator
Agent Locator imports through the generic CSV engine. No brand detector, no API, so check the mapping.

Importing from any other CRM
KW Command, Chime, Sierra, Salesforce, HubSpot, and the rest. Any CRM that exports a CSV imports the same way.

Contact tags and custom fields
Tags are for cohorts (Buyer, Hot, VIP). Custom fields are for facts (pre-approval amount, move-in date).
Web Tracker, install in 5 minutes
Drop one snippet on your website and Closr starts logging every page each of your leads visits.

Lead intake: forms, Facebook Lead Ads, routing
Ingest leads from your website form, FB Lead Ads, Zapier, or the inbound API. Round-robin to teammates.

Lead scoring and saved views
0-to-100 score across five components. Hot flame for repeat web visitors. Saved views power the dialer and mass email.

Campaigns: multi-channel drips and mass email
Build a multi-step nurture in chat or from the page. Email, SMS, voice. One blast or a 5-step sequence on the same engine.

Automations, recipes, and agents
Describe the rule, Closr writes it. Plus @research, @recap, @outreach, recipes, Cmd+J inline AI, and the daily digest.

The power dialer
Click-to-call down a list of up to 200 contacts. Each call records, transcribes, and summarizes. Auto-advances in 1.2 seconds.

Profile, commissions, brokerage split
Tell Closr how your brokerage bills you. Gross stays on the kanban; net flows everywhere else.

Analytics and the leaderboard
Solo agents get Analytics (pipeline health, lead-source ROI). Teams unlock the Leaderboard, ranked by deals won.

API keys
Generate a key in Settings, use it to POST leads from Zapier, Make, Webflow forms, or any custom tool into your pipeline.

Reporting issues during alpha
Bottom-right amber button on every page. One textarea, no form. Ara reads them daily.

Inbox buckets — sort the noise from what needs your attention
Buckets are how Closr keeps real client emails out of the same pile as newsletters and noise. Three are built in, and you can add your own.

Lead ponds — shared buckets your team claims from
Ponds hold unassigned leads until a teammate claims them. Campaigns pause while a lead sits in a pond, so nothing sends under the wrong name.