Guides

How Closr works, feature by feature. Each guide is short, with a screenshot and the fewest steps possible — designed to be skimmed in the middle of your day.

Getting started with Closr

Getting started with Closr

~3 min

Closr is one chat. You talk, the work happens. New sidebar buckets, Cmd+K, eSign, and Showings, all wired in.

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Connecting Gmail

Connecting Gmail

~4 min

The exact click-through for Google's "unverified app" warning, plus what the four scopes do and why.

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Connecting Microsoft 365 or Outlook

Connecting Microsoft 365 or Outlook

~4 min

Microsoft OAuth for Outlook / Office 365 / Microsoft 365. Walk-through of the "unverified app" warning, the admin-consent-required edge case, and what Closr does with the scopes.

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Connecting an IMAP inbox (Rogers, Yahoo, custom domains)

Connecting an IMAP inbox (Rogers, Yahoo, custom domains)

~5 min

For agents whose email isn't on Google Workspace or Microsoft 365. App-password setup, common provider settings, and the one pitfall that breaks 90% of first attempts.

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Connecting Quo (formerly OpenPhone)

Connecting Quo (formerly OpenPhone)

~3 min

Bring your Quo dialer's calls — recordings, transcripts, AI summaries — into the Closr contact timeline. API-key connect, no Zapier needed. Plus the honest v1 cutouts.

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Connecting other dialers (Mojo, RedX, BatchDialer, etc.) via Zapier

Connecting other dialers (Mojo, RedX, BatchDialer, etc.) via Zapier

~10 min

Generic dialer endpoint for any dialer that has a Zapier trigger. Mojo, RedX, BatchDialer, Vulcan7, Espresso, PhoneBurner — all bridge in ~10 minutes of Zap setup.

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Setting up your Closr business line

Setting up your Closr business line

~3 min

A dedicated Twilio number for outbound SMS, inbound SMS, and calls. Two provisioning paths and a US-specific A2P 10DLC note.

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Connecting your Google Calendar

Connecting your Google Calendar

~2 min

Calendar sync piggybacks on the Gmail OAuth grant. One connection, two-way sync, conflict detection in chat.

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Inviting teammates during alpha

Inviting teammates during alpha

~3 min

Alpha has two gates: an AlphaInvite token (Closr's) and the GCP test users list (Google's). Both have to clear.

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Sending and receiving email

Sending and receiving email

~4 min

Outbound through your Gmail, inbound threads itself onto the right contact. Bulk senders filtered, bounces flagged.

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Texting and calling through Closr

Texting and calling through Closr

~4 min

Send and receive SMS, place and answer calls, all from your dedicated Twilio business line. 10DLC for US-bound traffic.

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Talking to Cody or Cloe by voice

Talking to Cody or Cloe by voice

~3 min

Hit the waveform icon in chat to start a hands-free voice session. Same tools, no typing. Built for the car.

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The unified Inbox

The unified Inbox

~3 min

Every inbound email, SMS, and call in one list. Triage queue with claim, mark-read, and team-scoped filters.

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Notifications, push, and the notification center

Notifications, push, and the notification center

~3 min

Turn on Web Push so you find out when a hot lead replies. The notification bell at the bottom of the sidebar keeps the full history.

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Brief, your daily catch-all

Brief, your daily catch-all

~3 min

A top card with live pipeline numbers, a Today list of up to 5 priority items, and one-tap draft buttons. Opens above chat.

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Cmd+K: the command palette

Cmd+K: the command palette

~2 min

One keystroke to jump to any contact, deal, or page. Context verbs change based on where you're standing.

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Pipeline kanban + conversation threads

Pipeline kanban + conversation threads

~3 min

Two views on the same work: a kanban for stage at a glance, and chat threads per deal for the actual work.

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Logging deals from PDFs

Logging deals from PDFs

~2 min

Drop an APS, listing agreement, or amendment. Closr reads every field and logs it into your pipeline.

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eSign: draft, place fields, send, sign, complete

eSign: draft, place fields, send, sign, complete

~6 min

Send any PDF for signature without leaving Closr. Auto-place fills signatures, dates, and initials in one click.

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Showings: BrokerBay parsing, calendar, page

Showings: BrokerBay parsing, calendar, page

~5 min

BrokerBay confirmation lands in Gmail. Closr parses it onto the Showings page, your calendar, and a push notification.

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Running a CMA

Running a CMA

~5 min

Chat-driven. Say the address, drop a sold-listings PDF, get a Conservative / Target / Aggressive range with tiered comps.

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Training Closr on your voice

Training Closr on your voice

~3 min

Feed Closr 3 to 5 writing samples in Settings → Knowledge Base. Drafts start sounding like you, not a CRM.

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Bringing your book into Closr

Bringing your book into Closr

~3 min

Go to Contacts, then Migrate / Import. Three sections: Follow Up Boss (open by default), Import Any CSV, and Paste a List.

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Importing from Follow Up Boss

Importing from Follow Up Boss

~3 min

Two paths under 'Migrate from Follow Up Boss': API key (pulls contacts and notes) or CSV export.

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Importing from Lofty (FKA Chime)

Importing from Lofty (FKA Chime)

~2 min

Lofty imports through a CSV export. No API connector yet, so plan to export a file.

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Importing from kvCORE and BoldTrail

Importing from kvCORE and BoldTrail

~2 min

Same platform, same export. Closr auto-detects the kvCORE layout. CSV only, no API.

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Importing from Brivity

Importing from Brivity

~2 min

Brivity splits each contact across many columns. Closr stitches email, phone, notes, and addresses back together.

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Importing from Agent Locator

Importing from Agent Locator

~2 min

Agent Locator imports through the generic CSV engine. No brand detector, no API, so check the mapping.

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Importing from any other CRM

Importing from any other CRM

~2 min

KW Command, Chime, Sierra, Salesforce, HubSpot, and the rest. Any CRM that exports a CSV imports the same way.

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Contact tags and custom fields

Contact tags and custom fields

~3 min

Tags are for cohorts (Buyer, Hot, VIP). Custom fields are for facts (pre-approval amount, move-in date).

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Web Tracker, install in 5 minutes

Web Tracker, install in 5 minutes

~5 min

Drop one snippet on your website and Closr starts logging every page each of your leads visits.

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Lead intake: forms, Facebook Lead Ads, routing

Lead intake: forms, Facebook Lead Ads, routing

~5 min

Ingest leads from your website form, FB Lead Ads, Zapier, or the inbound API. Round-robin to teammates.

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Lead scoring and saved views

Lead scoring and saved views

~4 min

0-to-100 score across five components. Hot flame for repeat web visitors. Saved views power the dialer and mass email.

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Campaigns: multi-channel drips and mass email

Campaigns: multi-channel drips and mass email

~5 min

Build a multi-step nurture in chat or from the page. Email, SMS, voice. One blast or a 5-step sequence on the same engine.

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Automations, recipes, and agents

Automations, recipes, and agents

~5 min

Describe the rule, Closr writes it. Plus @research, @recap, @outreach, recipes, Cmd+J inline AI, and the daily digest.

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The power dialer

The power dialer

~3 min

Click-to-call down a list of up to 200 contacts. Each call records, transcribes, and summarizes. Auto-advances in 1.2 seconds.

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Profile, commissions, brokerage split

Profile, commissions, brokerage split

~4 min

Tell Closr how your brokerage bills you. Gross stays on the kanban; net flows everywhere else.

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Analytics and the leaderboard

Analytics and the leaderboard

~4 min

Solo agents get Analytics (pipeline health, lead-source ROI). Teams unlock the Leaderboard, ranked by deals won.

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API keys

API keys

~3 min

Generate a key in Settings, use it to POST leads from Zapier, Make, Webflow forms, or any custom tool into your pipeline.

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Reporting issues during alpha

Reporting issues during alpha

~2 min

Bottom-right amber button on every page. One textarea, no form. Ara reads them daily.

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Inbox buckets — sort the noise from what needs your attention

Inbox buckets — sort the noise from what needs your attention

2 min

Buckets are how Closr keeps real client emails out of the same pile as newsletters and noise. Three are built in, and you can add your own.

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Lead ponds — shared buckets your team claims from

Lead ponds — shared buckets your team claims from

~3 min

Ponds hold unassigned leads until a teammate claims them. Campaigns pause while a lead sits in a pond, so nothing sends under the wrong name.

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